Shipping policy
Shipping & Delivery
At Hetsi, we strive to deliver your orders quickly and safely across Pakistan. All products are carefully packaged to ensure they reach you in perfect condition.
Delivery Time:
- Orders are generally delivered within 3–10 business days, depending on location and courier service.
Shipping Charges:
- Free shipping on orders above [Insert Amount] PKR
- For orders below this amount, a nominal shipping fee applies
Important Notes:
- Hetsi is not responsible for delays caused by courier services or extreme weather
- Please ensure your delivery address is complete and accurate
- For any shipping issues, contact our support team via the “Contact Us” page
Returns & Exchanges:
- For defective or damaged products during shipping, please contact Hetsi within 7 days of delivery
- Replacement or refund will be processed after verification
