Shipping policy

Shipping & Delivery

At Hetsi, we strive to deliver your orders quickly and safely across Pakistan. All products are carefully packaged to ensure they reach you in perfect condition.

Delivery Time:

  • Orders are generally delivered within 3–10 business days, depending on location and courier service.

Shipping Charges:

  • Free shipping on orders above [Insert Amount] PKR
  • For orders below this amount, a nominal shipping fee applies

Important Notes:

  • Hetsi is not responsible for delays caused by courier services or extreme weather
  • Please ensure your delivery address is complete and accurate
  • For any shipping issues, contact our support team via the “Contact Us” page

Returns & Exchanges:

  • For defective or damaged products during shipping, please contact Hetsi within 7 days of delivery
  • Replacement or refund will be processed after verification